3-Way Calling

This is a conference which can be initiated from every VoIP telephone. The service is fully administered with the help of a telephone set.

This service can be very convenient for people who run small or big business, especially if offices are located in different cities or countries.

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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